Privacy policy

Purpose of this policy

The purpose of this privacy policy is to inform you about how we process your personal data when you visit our website. Our practice complies with the Swiss Federal Data Protection Act (FADP) and the EU General Data Protection Regulation (GDPR).

Controller

Helvetic IT Solution GmbH
Chamerstrasse 172
6300 Zug
Schweiz

E-Mail: info@hitso.ch
Tel.: +41 41 20 333 80

Data protection officer

Adrian Komani
Chamerstrasse 172
6300 Zug
Schweiz

E-Mail: adrian.komani@hitso.ch
Tel.: +41 41 203 33 81

Provision of the website and log files

Each time the website is accessed, the system automatically collects device data such as browser type, operating system, hostname, IP address, date and time of access, pages and resources accessed, referrer, and amount of data transferred.

Retention: Data is deleted as soon as it is no longer required, at the latest 3 months after access.

Website functions

We process personal data within the following functions exclusively for the stated purposes and on the basis of the applicable legal grounds (Art. 6 GDPR; Art. 31 FADP).

• Contact forms: Processing specific contact requests. Data is deleted immediately after processing.
• Newsletter: Sent based on your consent (double opt-in). Stored until you unsubscribe.
• Appointment booking: Pre-contractual information exchange. Stored up to 12 months after the appointment.
• Application form: Processing your application. Deleted after 6 months if no employment relationship arises.
• Login / registration: Management of your user account. Stored as long as your account exists.

External services

We use the following services to deliver and analyse our website:

• Google Analytics - Website usage analysis with IP anonymisation enabled. Legal basis: consent.
• Google Tag Manager - Technical platform for web services and tracking. IP anonymisation enabled.
• Google Cloud APIs - Delivery of Google Fonts and Google Maps. Data transferred to the US (DPF-certified).
• OpenStreetMap - Map service for navigation and office locations. EU servers.
• JSDelivr - Content delivery network. Legal basis: legitimate interest. EU servers.

Cookies

We use strictly necessary cookies and, with your consent, analytics and convenience cookies. You can change your cookie preferences at any time or delete cookies in your browser.

You can find a detailed overview of the cookies we use in our Cookie policy.

Disclosure to third parties

Your data is treated confidentially. It is only disclosed when required by law or with your explicit consent, for example to fulfil a contract, to debt-collection service providers, or to authorities pursuant to court or administrative orders.

Your rights

Under applicable data protection law (FADP / GDPR) you have the following rights:

• Right of access (Art. 25 ff. FADP / Art. 15 GDPR)
• Right to rectification (Art. 32 (1) FADP / Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent, without affecting the lawfulness of processing carried out beforehand

To exercise your rights, please contact info@hitso.ch.

Right to lodge a complaint

In Switzerland you have the right to contact the Federal Data Protection and Information Commissioner (FDPIC). Within the EU you have the right to lodge a complaint with the supervisory authority in the member state of your residence, workplace or place of the alleged infringement (Art. 77 GDPR).

Data security

Your data is protected by appropriate technical and organisational measures. Complete data security cannot be guaranteed for unencrypted email communication.