Services

Operations & Maintenance

Proactive monitoring and maintenance of your infrastructure.

Operations & Maintenance
ServicesOperations & Maintenance
What's included3
OverviewMonitoring · Patch Management · Health Check
01

Monitoring

We see the problem before you feel it.

What it solves

Early warnings on anomalies: fewer outages, faster response.

Key benefits
  • 24/7 monitoring of critical components
  • Alerting at defined thresholds
  • Reports on load and trends
  • Faster incident response
How it works
  1. 1Inventory components
  2. 2Define thresholds and alerts
  3. 3Activate monitoring
  4. 4Continuous adjustment and reporting
02

Patch Management

Updates rolled out under control.

What it solves

Security gaps are closed promptly without disrupting operations.

Key benefits
  • Planned update windows
  • Test and rollback procedures
  • Reporting per location
  • Compliance evidence
How it works
  1. 1Inventory the estate
  2. 2Create an update plan
  3. 3Roll out updates under control
  4. 4Reporting and follow-up
03

Health Check

A clear inventory of your IT.

What it solves

You know where your infrastructure stands and which actions take priority.

Key benefits
  • Structured inventory
  • Written report
  • Prioritised recommendations
  • Foundation for a roadmap
How it works
  1. 1Workshop and data capture
  2. 2Analysis
  3. 3Report and recommendations
  4. 4Optional: action plan
IT Operations & Maintenance: Monitoring & Patching | Hitso